Ward Administration Assistant

4 weeks ago

Hinckley, Leicestershire, United Kingdom Leicestershire Partnership NHS Trust Full time

Position Overview

We are seeking a dedicated and proactive individual to fill the role of Ward Clerk at our East Ward within the Leicestershire Partnership NHS Trust. As a Ward Clerk, you will play an essential role in our dynamic inpatient multi-disciplinary teams, managing the clerical and administrative tasks necessary for the efficient operation of the ward. Your role will often involve being the initial point of contact for visitors, relatives, and external healthcare professionals, thus ensuring a positive first impression.

The ward specializes in providing sub-acute care, complex rehabilitation, palliative care, and support during the final stages of life. Your presence will be crucial, serving as a knowledgeable resource for staff and contributing to the seamless functioning of the ward.

If you possess strong organizational skills, excellent communication abilities, and a passion for working with people, this position may be ideal for you.

The available position is for 15 hours per week, scheduled over two days within a 7-day work rota.

We encourage prospective candidates to visit during the application process to gain insight into the role. For visit arrangements, please refer to the contact information provided in the advertisement.

Free parking is available on-site, and the local bus transport network has a stop conveniently located nearby.

The Trust promotes a healthy work-life balance and offers flexible working opportunities.

Key Responsibilities

- Serve as the primary point of contact for relatives and caregivers, responding to telephone inquiries with empathy and professionalism.

- Provide daily administrative and clerical support to the multi-disciplinary team.

- Assist staff in maintaining high standards of record-keeping, ensuring accurate documentation of all admissions and discharges.

- Address inquiries from visitors to the ward, including professionals, and direct them to the appropriate staff members as necessary.

Note: Exposure to distressing or emotional situations may occur indirectly.

About Leicestershire Partnership NHS Trust

Leicestershire Partnership NHS Trust (LPT) offers a comprehensive range of community health, mental health, and learning disability services for individuals of all ages. With over 100 service locations, our dedicated team of 6,500 staff serves more than 1 million residents in Leicester, Leicestershire, and Rutland.

We are committed to fostering a workforce that reflects the diversity of our community. We actively promote equal opportunities in employment and service delivery and encourage applications from all segments of the community, particularly from underrepresented groups.

For further details regarding our benefits, leadership behaviors, and other essential information, please refer to the Information for Applicants in the supporting documents.

All substantive roles are subject to a 6-month probationary period (see Probation Policy). All positions require permission to work in the UK, and any necessary DBS disclosure costs will be the responsibility of the individual, deducted from salary upon commencement.

Applicants at risk within the local NHS who meet essential criteria will be given preference for interview.

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