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Ward Administration Coordinator
3 months ago
Position Overview
We are seeking a dedicated and proactive individual to take on the role of Ward Clerk within the East Ward at Hinckley and Bosworth Community Hospital. As a Ward Clerk, you will play an essential role in our busy inpatient multi-disciplinary teams, managing the clerical and administrative tasks necessary for the smooth operation of the ward. You will frequently serve as the initial point of contact for visitors, relatives, and external healthcare professionals, making it crucial to deliver an outstanding first impression.
The ward specializes in providing sub-acute care, complex rehabilitation, palliative care, and support during the final days of life. Your presence will be vital, serving as a knowledgeable resource for staff to ensure the ward functions seamlessly.
If you possess strong organizational skills, excellent communication abilities, and a passion for working with people, this position is ideal for you.
The available position is for 15 hours per week, scheduled over two days within a 7-day per week rota.
We encourage you to explore the role further during the application process. If you wish to arrange a visit, please reach out to the contact provided in this advertisement.
Free parking is available on-site, and there is convenient access to local bus services nearby.
Our Trust promotes a healthy work-life balance and offers flexible working opportunities.
Key Responsibilities
- Act as the primary point of contact for relatives and caregivers, handling telephone inquiries with empathy and professionalism.
- Provide daily administrative and clerical assistance to the multi-disciplinary team.
- Support staff in maintaining high standards of record-keeping, ensuring accurate documentation of all admissions and discharges.
- Address inquiries from visitors to the ward, including professionals, and direct them to the appropriate staff members as needed.
- Be prepared for exposure to emotionally challenging situations, which may arise indirectly.
About Leicestershire Partnership NHS Trust
Leicestershire Partnership NHS Trust (LPT) offers a diverse range of community health, mental health, and learning disability services for individuals of all ages. With over 100 service locations, our 6,500 staff members provide care to more than 1 million residents in Leicester, Leicestershire, and Rutland.
We are committed to fostering a workforce that reflects our community. We actively promote equal opportunities in employment and service delivery, welcoming applications from all community sectors, particularly those underrepresented.
For further details on our benefits, leadership behaviors, and other essential information, please refer to the Information for Applicants in the supporting documents.
All substantive roles are subject to a 6-month probationary period, as outlined in our Probation Policy.
All positions require authorization to work in the UK, and any necessary DBS disclosure costs will be the responsibility of the individual, deducted from salary upon commencement.
Applicants at risk within the local NHS who meet essential criteria will be given preference for interviews.
