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Ward Administration Coordinator
3 months ago
Position Overview
We are seeking a dedicated and proactive individual to take on the role of Ward Clerk within the East Ward at Hinckley and Bosworth Community Hospital. As a Ward Clerk, you will play an essential role in our dynamic inpatient multi-disciplinary teams, managing the clerical and administrative tasks necessary for the ward's smooth operation. Your role will often place you as the initial point of contact for visitors, relatives, and external healthcare professionals, making it crucial to deliver an outstanding first impression.
The ward specializes in sub-acute care, complex rehabilitation, palliative care, and end-of-life support. Your presence will be vital, serving as a knowledgeable resource for staff to ensure the ward operates seamlessly.
If you possess strong organizational skills, excellent communication abilities, and a passion for working with people, this position may be ideal for you.
The available position is for 15 hours per week, scheduled over two days within a 7-day rota.
We encourage prospective candidates to visit the ward during the application process to gain a better understanding of the role. Please reach out to the contact provided in this advertisement to arrange a visit.
Free parking is provided on-site, and the local bus service has a stop conveniently located nearby.
Our organization promotes a healthy work-life balance and offers flexible working arrangements.
Key Responsibilities
- Act as the primary point of contact for relatives and caregivers, handling telephone inquiries with empathy and professionalism.
- Provide daily administrative and clerical assistance to the multi-disciplinary team.
- Support staff in maintaining high standards of record-keeping, ensuring accurate documentation of admissions and discharges.
- Address inquiries from visitors to the ward, including professionals, and direct them to the appropriate staff members as needed.
- Be prepared for exposure to emotionally challenging situations, which may arise indirectly.
About Leicestershire Partnership NHS Trust
Leicestershire Partnership NHS Trust (LPT) delivers a wide range of community health, mental health, and learning disability services for individuals of all ages. Our dedicated team of over 6,500 staff operates across more than 100 settings, from inpatient wards to community services, serving over 1 million residents in Leicester, Leicestershire, and Rutland.
We are committed to fostering a workforce that reflects the diversity of our community. We actively promote equal opportunities in employment and service delivery and encourage applications from all sectors of the community, particularly from underrepresented groups.
For further details on our benefits, leadership values, and other essential information, please refer to the Information for Applicants section in the supporting documents.
All substantive roles are subject to a 6-month probationary period, as outlined in our Probation Policy.
All positions require eligibility to work in the UK, and any necessary DBS disclosure costs will be the responsibility of the individual, deducted from salary upon commencement.
Preference for interview will be given to applicants at risk within the local NHS who meet the essential criteria.
