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Lodge Manager

2 months ago


StourportonSevern, Worcestershire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of our retirement development, and maintaining a safe and secure environment.

Key Responsibilities
  • Manage the maintenance of the property, including coordinating with contractors and suppliers
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner
  • Organize activities and events to enhance the quality of life for our residents
  • Ensure compliance with health and safety regulations and policies
  • Develop and maintain positive relationships with residents, colleagues, and external partners
Requirements
  • Proven experience in a customer-facing role, preferably in a residential or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office applications, including Outlook
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional development and career growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance