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Training and Development Lead

2 months ago

Gatwick Airport West Sussex, United Kingdom Ascend Airways Full time
About the Role

Ascend Airways is seeking a highly skilled and experienced individual to fill the position of Deputy Head of Cabin Crew Training and Development. As a key member of the training team, you will play a crucial role in shaping the future of our cabin crew training program.

Key Responsibilities
  • Training Program Development: Collaborate with the Head of Cabin Crew Training and Safety to design and implement comprehensive training programs that meet the needs of our cabin crew.
  • Team Leadership: Act as a team leader in the absence of the Head of Cabin Crew Training and Safety, ensuring seamless delivery of training programs.
  • Training Delivery: Deliver high-quality training programs to cabin crew and flight crew, including company and customer training programs.
  • Compliance and Quality Assurance: Ensure that all cabin crew training procedures, materials, and processes comply with UK CAA regulations and requirements.
  • Training Records and Expiries: Liaise with the Crew Training Coordinator's to ensure that crew training records and expiries are being managed efficiently and in line with correct protocol.
  • Departmental Audits and Risks Assessments: Conduct departmental audits, risks assessments, and compliance checks to ensure the highest standards of safety and quality.
Requirements
  • Qualifications: Valid UK CCA or ability to obtain a UK CAA/UK Medical certificate, Train the Trainer or equivalent teaching qualification, Current or previous CIN holder, AET L3 certification or equivalent, RFX certification, CRMT certificate.
  • Experience: Previous experience in airline cabin crew training management or a similar role, Proficiency in creating training materials using Microsoft, Prezi, and Canva, Computer literate with the ability to produce manuals and materials to support the training department, Familiarity with LMS program development is desirable, In-depth knowledge of UK CAA regulations and processes, Experience of authority and training inspections is desirable.
  • Skills: Ability to deliver comprehensive training including CRM/SEP/Fire and Smoke/Aviation Medicine/Aviation Security/Dangerous Goods and upskill courses, Ability to identify and respond to learning needs, Ability/Experience in setting Key Performance Indicators, Experience in performance management of training personnel.
What We Offer

Ascend Airways offers a competitive salary, an attractive working environment, and opportunities for career progression. We require a CV and covering letter explaining motivation for applying when submitting your application. We may ask for certificates and qualifications upon interview.