Retail Lead: Operations and Projects

5 months ago


Gatwick Airport, United Kingdom Gatwick Airport Limited Full time

Job Requirements

**Retail Lead: Operations and Projects**

To be the airport for everyone whatever your journey'

Are you looking for an exciting and challenging role in retail management?

**What is the role?**

Gatwick Airport is looking for a **Retail Lead; Operations & Projects** to join our dynamic and fast-paced retail team. You will be responsible for all aspects of concessionaire performance management, project delivery across retail and the delivery of retail innovation projects including digital initiatives. You will also lead and manage a team of 8, ensuring they are engaged, motivated and high-performing.

**What are we looking for?**
- Significant commercial retail experience in implementing trade driving initiatives
- Proven track record of retail operations delivery, preferably in a large multi-site retailer or another airport / travel retail environment
- Senior project management experience
- Strong relationship management skills with senior internal and external stakeholders
- Strong leadership ability that empowers your team to deliver results
- Ability to build strong relationships internally and externally at a senior level
- Ability to think creatively to enable the delivery of new projects / innovation
- Good oral and written communication skills particularly PowerPoint and Excel
- Educated to BA / BSc preferable, MBA or equivalent preferable

As a Retail Lead; Operations & Projects, you will enjoy working in a dynamic airport environment. You will also have the autonomy to drive successful outcomes for the retail plan at London Gatwick.

**What's in it for you?**

Our employees tell us that working here is something special and no day is like another; Where our teams do something every day other airports only dream of. Along with a competitive salary our employees enjoy a range of personal, health and financial benefits, including:

- Performance-based bonus scheme
- High street shops and restaurant discounts
- Healthcare scheme
- Life and disability insurance
- Professional training to develop
- Discounted travel to work schemes
- Volunteer days

**What it's like to work at London Gatwick?**

At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.

We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.



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