Operations Co-ordinator
5 months ago
**IPRS Aeromed provide expert clinical solutions across a variety of specialist markets and sectors.**:
**We major in security-based environments including custody suites of magistrates and crown courts.**:
**Our services are delivered by highly experienced Paramedics and Nurses lead by our in-house Clinical Team.**:
**Position**:
IPRS Aeromed are currently recruiting for an Operations Co-ordinator to join the expanding team based in the Gatwick office.
**The Role**:
As **Operations Co-ordinator **for IPRS Aeromed you will work closely with operational, administrative and clinical colleagues to deliver the day-to-day operational running of the service. This role will suit an excellent communicator with good organisational skills and a positive mindset. Full training will be provided along with a structured development plan.
As_ _**_Operations Co-ordinator _**your responsibilities include:
To assist in the successful service delivery of the Operations Department, working closely with the General Manager and Clinical Management Team
Regular liaison with Operational, Clinical and finance colleagues both at Gatwick and remote locations
To coordinate and support operationally all clinical team and bank medics undertaking work for IPRS Aeromed ensuring all tasks are planned effectively to meet the client’s needs
Utilise a bespoke database for the management of staff and workload
Utilise management information to ensure sufficient resource availability for the demand and work with colleagues to address any projected shortfalls
Answering and/or redirecting queries, requests for information in line with company processes and policies
To assist in the coordination and implementation of key operational projects and new initiatives by supporting the staff involved
Provide shared coverage of the company’s on call service overnight on weekdays 19:00 - 07:00 (3 nights a week, one week in four).
Provide shared coverage of the company’s on call service at weekends on a rota basis (every six weeks).
Provision of weekend ops support to the Clinical case worker who run operations during this time, mínimal support will be required via phone on a rota basis
To assist in ensuring the on-target delivery of Company and Client Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and Management Information (MI)
If successful, you will be required to provide consent for a DBS check and Home Office security clearance check to be carried out.
**Salary up to £30,000 per annum**
**40 hours per week**
**Permanent position**
**Requirements**:
**Who we are looking for**
**To be seriously considered for this role, please have the following**:
**Qualifications**:
4 GCSE/O level passes A-C or equivalent, including English and Maths or equivalent.
**Experience**:
Experience working in an office environment desirable but not essential.
**Knowledge**:
**Some basic medical knowledge useful but not essential.**_ _**Full training provided.**
**Skills:
Strong interpersonal skills, a great team player and good flexibility.
Highly organised, methodical and a keen eye for detail.
Resilient, adaptable, confident and a great communicator.
Forward thinking and highly resourceful in finding solutions to obstacles
A driving licence is desirable although not essential
**Other information**:
**Benefits**
Colleagues are essential to IPRS Health, which is why we give so much in return for their hard work. In addition to a competitive salary, we offer a range of benefits, including:
**Salary up to £30,000 per annum**
- Flexible Working
- IPRS Health Clinical Development Training Program
- An annual CPD budget to fund for external courses
- Protected Weekly Hours for Development
- Company funded membership to ACPOHE
- Professional Development Opportunities
- Employee Assistance Programme including free confidential counselling
- High-street discounts
- 25 days’ annual leave plus 8 days’ allocated for bank holidays (you will be required to work bank holidays as part of your working pattern).
- Moving Day Leave
- Membership of the Company pension scheme
- Recruit a Friend bonus scheme
- Environmental Initiatives
- Westfield Health Cash Plan
- Free Eye Tests every 2 years
- Free annual Flu-Vaccination
- Free Physiotherapy
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