Stock Manager

2 weeks ago

WaltononThames, Surrey, United Kingdom NEXT Full time

About the Role:

The Stock Manager plays a critical role in supporting the growth of our online business and ensuring our customers receive exceptional online experiences and customer service. This involves working closely with the Store management team to maintain accurate stock processes, ensuring operational efficiency, safety, and meeting performance targets.

Key Responsibilities:

  • Support the Store management team in managing back-of-house areas and communicate effectively with the Store Manager.
  • Lead a team to deliver accurate stock processes in a fast-paced environment, ensuring targets are met and customers receive returned items refunded quickly or stock is packaged and ready to fulfill existing online orders.
  • Create a positive work atmosphere where team members are motivated and inspired to perform at their best.
  • Demonstrate a hands-on approach to commercial and operational activities, adapting to change and working collaboratively with the team.
  • Ensure accurate and up-to-date communication at all times to meet business needs.

About You:

We're looking for a passionate and energetic individual who is dedicated to our customers, people, and products. The ideal candidate will be a great communicator, friendly, calm, and efficient, with the ability to work effectively with people at all levels. They will be a team player who thrives in a fast-paced, result-driven environment, with the ability to adapt and change quickly.

Requirements:

  • Ability to problem-solve, make sound business decisions, and confidently challenge processes to drive business growth.
  • Effective multitasking skills, with the ability to plan, organize, and prioritize workload.

What's Next:

Our in-store recruitment team will review completed online applications, and those that match the job criteria closest will be contacted to arrange a telephone or video interview. This may progress to an in-store assessment.

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