Stock Manager

2 weeks ago


WaltononThames, Surrey, United Kingdom NEXT Full time

About the Role:

The Stock Manager plays a critical role in supporting the growth of our online business and ensuring our customers receive the best possible online experience and customer service. This involves managing a team to deliver accurate stock processes in an operationally efficient, safe, and target-driven environment.

Key Responsibilities:

  • Support the Store management team across the back of house areas and communicate effectively with the Store Manager.
  • Manage a team to deliver accurate stock processes, ensuring our customers receive returned items refunded quickly or stock is packaged and ready to fulfill existing online orders.
  • Create an atmosphere where supporting, motivating, and inspiring team members to be at their best is at the core of everything.
  • Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team.
  • Ensure communication is up-to-date and accurate at all times to meet business needs.

About You:

  • You are passionate about our customers, our people, and our products. Your passion and energetic approach to work inspires and motivates others, creating a great work atmosphere and team spirit.
  • You are a great communicator who is friendly, calm, and efficient, and can work naturally with people at all levels. You stay calm and approachable even under pressure, always realistic with your expectations of others.
  • You are a team player who works at your best in a result-driven, fast, and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives.
  • You can demonstrate the ability to problem-solve, make sound business decisions, confidently challenge processes, and generate innovative ideas to take the business forward.
  • You are an effective multitasker who can plan, organize, and prioritize your workload.

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