Business Operations Coordinator

2 months ago

WaltononThames, Surrey, United Kingdom Kia Europe Full time

About Kia Europe

Kia Europe is a leading automotive brand offering a diverse range of models across multiple vehicle segments, contributing to its position as one of the industry's top performers. With a strong presence in the UK market, Kia Europe is now widely recognized for its advanced electrified products, offering cutting-edge technology and innovative solutions.

Our Mission

At Kia Europe, we are committed to delivering exceptional customer experiences and driving business growth through our supply chain operations. We strive to maintain a strong and collaborative relationship with our dealer network, ensuring seamless vehicle delivery and management.

The Role

We are seeking a highly skilled and motivated Operations Advisor to join our supply chain team. As an Operations Advisor, you will play a critical role in managing customer orders, allocating vehicles, and ensuring efficient supply chain processes. Your primary responsibilities will include:

  • Operating the vessel manifests process to load new vehicles onto the SAP platform, including amendments to arrival dates and communication with stakeholders.
  • Handling dealer calls and other communication streams related to vehicle orders, allocation, and supply.
  • Preparing Excel reports on request and providing initial analysis for review and onward actions.
  • Proactively managing back-orders via stock swaps and color/specification changes.
  • Maintaining minimum stockholding to ensure capability of achieving vehicle sales objectives.
  • Liaising with Regional Business Managers regarding dealer issues and stock situations.
  • Operating the vehicle allocation system, involving regular liaison with Kia Regional Business Managers and Finance House regarding network allocations and vehicle movements.
  • Administering vehicle invoicing, credit, and re-invoicing processes.
  • Assisting with dealer calls for Used Cars.
  • Assisting with the processing and administration of Used Cars.
  • Assisting with the processing and administration of Company Cars (including Pool Cars).
  • Assisting with the processing and administration of Fleet contracts.

About You

We are looking for a highly skilled and motivated individual with a strong background in administration and supply chain operations. Your key qualifications and skills should include:

  • A good general education, including 4 GCSEs in English Language and Mathematics.
  • Administration experience, preferably in a supply chain or logistics environment.
  • A high level of understanding of Microsoft Excel and other Microsoft applications.
  • Good communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
  • A self-starter with a strong desire to learn and grow within the company.

What We Offer

We offer a competitive salary and benefits package, including flexible working hours, hybrid working arrangements, and a range of employee benefits. Our company culture values collaboration, innovation, and continuous improvement, providing a dynamic and supportive work environment.

Location

Kia Europe's Head Office is based in Walton-on-Thames, with easy access to public transportation and on-site parking facilities. We strive to maintain a step-free and accessible work environment, accommodating the needs of all employees.

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