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Supply Chain Operations Specialist
3 months ago
Welcome to Kia Europe
About Us
Kia Europe stands as a prominent automotive manufacturer, renowned for offering an extensive array of models across various vehicle categories. This commitment has solidified our position as one of the most favored car brands in the region. With a robust network of dealerships, Kia is recognized for its innovative electrified vehicles, showcasing the technology of the future today. Leading this initiative are award-winning models such as the fully electric EV6 and the groundbreaking EV9.
Over the past three decades, Kia Europe has experienced consistent growth, driven by bold design, high-quality products, and an ever-improving customer service experience. Our vision includes the introduction of multiple fully electric vehicles, reinforcing our goal of becoming a top global provider of sustainable mobility solutions.
At Kia Europe, our people are at the core of our success, with each day presenting opportunities for personal and professional development. This dedication to our workforce has earned us recognition as one of the best workplaces in the industry.
The Team
The synergy between sales and supply chain operations is vital for Kia Europe's success. The sales division is responsible for generating revenue and fostering customer relationships, while the supply chain team ensures the efficient delivery of products and services. These teams collaborate at various stages of the supply chain process.
The Role
As a key member of the supply chain team, you will play an integral role in the operations of Kia Europe. Your responsibilities will encompass managing customer orders, overseeing the shipping of vehicles, and coordinating vehicle preparation and delivery to our dealership partners. This position requires effective communication with both internal and external stakeholders, particularly in handling inquiries from dealer network partners regarding vehicle orders and allocations.
Key responsibilities include:
- Managing the vessel manifests process to ensure new vehicles are accurately loaded onto the SAP platform, including necessary adjustments to arrival dates and stakeholder communications.
- Responding to dealer inquiries and managing communications related to vehicle orders, allocations, and supply.
- Preparing Excel reports upon request and conducting initial analyses for review and subsequent actions.
- Proactively managing back-orders through stock swaps and adjustments to color/specification.
- Maintaining minimum stock levels to support vehicle sales objectives.
- Collaborating with Regional Business Managers to address dealer issues and stock situations.
- Operating the vehicle allocation system, involving regular communication with Kia Regional Business Managers and finance partners regarding network allocations.
- Administering vehicle invoicing, credit, and re-invoicing processes.
- Assisting with dealer inquiries related to used vehicles.
- Supporting the processing and administration of used cars and company vehicles.
- Aiding in the management of fleet contracts.
About You
Education:
- A solid educational background, including at least 4 GCSEs, with a focus on English Language and Mathematics.
Experience:
- Previous administrative experience is preferred.
Skills:
- Proficient in Microsoft Excel.
- Familiarity with Microsoft applications and SAP is desirable.
- Excellent telephone communication skills.
- High level of adaptability and flexibility.
- Strong interpersonal and communication abilities.
- Self-motivated with a keen desire to learn.
We value diverse experiences and encourage candidates to apply even if their qualifications do not precisely match the outlined requirements.
The Benefits
Our comprehensive benefits package includes:
- Flexible working hours with core hours between 10:00 AM and 3:00 PM.
- Hybrid working options, allowing for remote work.
- Employee car leasing scheme.
- Onsite catering services.
- Private medical and dental care.
- Pension plan with enhanced employer contributions.
- Income protection and life assurance.
- Generous annual leave policy.
- Wellness initiatives, including fitness programs and mental health support.
- Opportunities for community involvement through charity partnerships.
Location/Travel
Our head office is conveniently located with accessible transport options and ample parking facilities.
Interview Process
The interview process consists of a CV review, followed by virtual and in-person interviews.
