Sales and Service Representative

5 days ago


Derby, Derby, United Kingdom CCR Recruitment Group Full time

Customer Sales and Service Role

Derby

Competitive Salary + Great Commission/Bonus Structure and Benefits

As a Customer Sales Advisor, you will be working within our clients inbound/outbound sales team, creating client opportunities for our Advisors from our existing client base. They are looking for someone who is a great relationship builder, has a wealth of experience within customer service and desirable someone who has worked within a sales targeted environment.

Full training will be provided and experience in a fast-paced sales environment would be beneficial but not essential.

Key Responsibilities:

  • Handling incoming calls from clients and establish the type of service they require.
  • Making outbound calls to clients to understand their needs and generate appointments.
  • Finding solutions to clients' needs and ensure they receive the right advice for their circumstances.
  • Building long lasting relationships with our customers.
  • Maintain a sales database to ensure client contact is consistent and in line with our client's journey.
  • Always provide a 5* service to all customers
  • Achieving individual set targets & KPI's
  • Follow all business and regulatory process to ensure the company is always protected.
  • Undertake all learning and development opportunities to support the growth of yourself and the business.

What We Offer:

  • Career progression opportunities. Who pride themselves on home-grown talent Annual career planning platforms. Our client wants to hear everything about you and your goals for the year & help you to facilitate your personal and professional ambitions.
  • Company 'get togethers'. There's always something fun happening…
  • Rewards & recognition programme. You want to be recognised for your efforts, don't you? They love celebrating success.
  • Health benefits. Making sure you have access to look after your physical and mental health and have 24/7 access to those 'healthy extra's.'

Additional Benefits:

  • 22 days annual leave (this increases to 25 after 2 years' service).
  • Free parking on site.
  • Regular social/charity events ran by the Culture and Engagement Team.
  • Summer Festival every year which consists of food, drinks, and entertainment.
  • Up to 6% pension contribution.
  • Yearly Business plans outlining Personal and Professional goals for everyone to help the business stay on track with Career Progression.
  • Free Access to a portal of different training courses and seminars.


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