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Sales and Customer Service Representative

2 months ago


Derby, Derby, United Kingdom CCR Recruitment Group Full time

Job Summary:

We are seeking a highly motivated and results-driven Sales and Customer Service Representative to join our team at CCR Recruitment Group. As a Sales and Customer Service Representative, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.

Key Responsibilities:

  • Client Relationship Building: Develop and maintain strong relationships with our clients, understanding their needs and providing tailored solutions to meet their business objectives.
  • Business Development: Identify new business opportunities and develop strategies to pursue them, resulting in increased revenue and growth for the company.
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries, resolving issues, and ensuring their satisfaction.
  • Communication: Communicate effectively with clients, colleagues, and management, both verbally and in writing, to ensure seamless collaboration and information sharing.
  • Performance Metrics: Meet and exceed performance metrics, including sales targets, customer satisfaction ratings, and other key performance indicators.

What We Offer:

  • Competitive Compensation: A competitive salary and commission structure, providing opportunities for growth and advancement.
  • Benefits Package: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Professional Development: Opportunities for professional development, including training, mentorship, and career advancement.
  • Collaborative Environment: A collaborative and dynamic work environment, with a team of professionals who are passionate about delivering exceptional results.

Requirements:

  • Education: High school diploma or equivalent required; bachelor's degree preferred.
  • Experience: 1-2 years of sales and customer service experience, preferably in a business-to-business (B2B) setting.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Technical Skills: Proficiency in Microsoft Office, with experience in CRM software a plus.

How to Apply:

If you are a motivated and results-driven individual with a passion for sales and customer service, please submit your application, including your resume and cover letter, to [insert contact information].