Client Care Supervisor

3 weeks ago


Nottingham, Nottingham, United Kingdom Home Instead Full time
Job Overview

As a Care Team Supervisor at Home Instead, you will play a pivotal role in ensuring the delivery of exceptional care services to our clients. Your responsibilities will encompass a variety of essential tasks aimed at enhancing the quality of life for those we serve.

Key Responsibilities
  • Facilitate care consultations, conduct service evaluations, and finalize client support plans.
  • Develop and revise client care plans, assisting with digital care management tools.
  • Foster and nurture positive relationships with prospective and current clients, their families, and other healthcare professionals involved in their care.
  • Conduct client assessments and implement necessary actions based on findings.
  • Guide and mentor Care Professionals to ensure high standards of care.
  • Engage in on-call responsibilities as needed.
  • Perform support visits and assess competencies of Care Professionals.
Qualifications
  • Possession of a Level 2 NVQ in Health and Social Care or an equivalent qualification.
  • Demonstrated experience in the care industry providing a diverse range of personal care services.
  • Proven track record of managing MAR sheets and medication in a supervisory capacity.
  • A strong commitment to delivering top-notch care, enabling clients to maintain independence and happiness in their homes.
  • In-depth knowledge of relevant legislation and regulations governing Health and Social Care.
  • Understanding of the significance of confidentiality in accordance with current laws.
  • Proficient in IT systems, with experience in Microsoft Office or Google Suite, and virtual communication platforms, along with the ability to adapt to new technologies.
  • A valid driving license and reliable transportation for client visits as necessary.
  • Organized and adaptable to meet the dynamic needs of the business.
Additional Information

This role requires a full UK driving license and reliable means of transport for client visits.

Salary: Competitive annual salary



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