Customer Support Specialist

2 weeks ago


Middlewich, Cheshire East, United Kingdom Exalto Consulting ltd Full time

We are seeking a skilled Customer Support Specialist to join our team at Exalto Consulting Ltd. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.

Key Responsibilities:

  • Provide timely and effective technical support to customers via various communication channels.
  • Assist customers with a range of technical issues, including payment issues and password resets.
  • Work collaboratively with internal teams to resolve complex customer issues.
  • Develop and maintain a thorough understanding of our products and services to provide accurate and informative support.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and attention to detail.
  • Experience in a customer-facing role, preferably in a technical support environment.

What We Offer:

  • A competitive salary of £23,000 per annum.
  • A comprehensive benefits package.
  • The opportunity to work with a leading software company.

APCT1_UKTJ



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