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Customer Support Specialist
2 months ago
We are seeking a skilled Customer Support Specialist to join our team at Exalto Consulting Ltd. As a key member of our support team, you will be responsible for providing technical assistance to our clients, ensuring their software needs are met with exceptional service.
Key Responsibilities:
- Provide timely and effective technical support to customers via various communication channels
- Assist with troubleshooting and resolving technical issues related to our software
- Collaborate with internal teams to ensure seamless support delivery
- Stay up-to-date with software updates and new features to provide informed support
Requirements:
- Customer service background with a focus on technical support
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Basic knowledge of software applications and technical concepts
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment