Customer Service Representative

4 weeks ago


Nottingham, Nottingham, United Kingdom BMS Engineering Recruitment Full time
Customer Service Executive – Export

Join a leading global manufacturer of premium quality medical devices and take on a challenging role as a Customer Service Executive – Export. This is an exciting opportunity to develop your customer experience skills and work with a variety of hospitals.

Key Responsibilities:

  • Handle and record orders, and international shipments, including issuing import/export documentation.
  • Maintain solid customer relationships by handling questions and concerns and supporting with speed and professionalism.
  • Receive and follow up on customer complaints, manage ERP database records, and support the direct sales organization.
  • Support the sales team with various requests.

About the Company:

BMS Engineering Recruitment is a global healthcare company that manufactures and distributes a range of vascular, drainage, and biopsy products. With over 50 years of experience, we have helped improve procedural efficiencies by developing innovative product lines for specialists and interventionists.

What We Offer:

  • Basic salary: £30,000 to £33,000 depending on experience.
  • Bonus: 5%.
  • Benefits: Healthcare, pension, mobile, laptop, 28 days holiday.


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