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Client Services Administrator

2 months ago

Chertsey, United Kingdom Foodbuy Careers Full time
Client Administrator - Foodbuy Careers

Foodbuy Group stands as a premier food procurement organization within the UK, managing over £2 billion in spending. We unite a diverse array of foodservice and hospitality clients, facilitating their food purchasing and related needs.

Our commitment lies in collaborating closely with clients to provide expert procurement services, allowing them to save time and resources while concentrating on their core business objectives.

As a proud division of Compass Group UK & Ireland, our parent company and largest client, we engage directly with manufacturers and growers, sourcing from both renowned brands and local suppliers.

With a dedicated team of 200 procurement professionals, our unmatched scale and exceptional data analysis capabilities distinguish us in the marketplace.

Role Overview:

The Client Administrator will deliver essential administrative support to the Commercial Director, encompassing various responsibilities such as Foodbuy Online management, client communications, reporting, marketing outreach, meeting coordination, and follow-up on minutes and actions.

Key Responsibilities:
  • Facilitate communication with clients and suppliers to address any outstanding queries related to Foodbuy online, suppliers, or products.
  • Assist in achieving client CSR objectives, including responding to inquiries, supporting the creation of marketing materials, and reporting on key performance indicators.
  • Collaborate with the Commercial Director to identify and implement strategies for managing costs of goods.
  • Support the Commercial Director in documenting actions during meetings and ensuring timely communication with clients.
  • Assist with the administration and updates of strategic initiatives and workstreams.
  • Oversee monthly communication and reporting to clients.
  • Identify opportunities for commercial enhancement in client purchasing and supply chain, analyzing data sets and communicating product changes to clients.
  • Manage various ad hoc projects as needed.
  • Maintain strong collaborative relationships with relevant teams, including the Customer Experience Team and Supply Chain.

Required Experience:
  • Proven experience in business administration support.
  • Proficient IT skills with a quick learning ability for new systems.
  • Strong organizational and time management capabilities.
  • Team-oriented with a flexible approach.
  • Confident demeanor with a proactive attitude.
  • Excellent interpersonal and communication skills, both written and verbal.
  • High literacy standards with meticulous attention to detail and accuracy.
  • Self-motivated with a willingness to take initiative.
  • Comfortable working in a fast-paced, high-pressure environment with tight deadlines.
  • Ability to manage multiple tasks effectively.
  • Persistent and resilient in approach.
  • Competence in analyzing and interpreting data to inform decision-making.
  • A strong influencer, adept at engaging and, when necessary, challenging senior stakeholders to achieve desired outcomes.
  • Advanced proficiency in Microsoft Office, particularly with strong analytical skills and a solid understanding of Excel.
  • Ambitious, enthusiastic, and passionate about the role.