Service Ambassador

1 week ago

London, Greater London, United Kingdom F1 Arcade HO Full time

Job Title: Service Ambassador

Job Summary: We are seeking a highly skilled Service Ambassador to join our team at F1 Arcade HO. As a Service Ambassador, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience at our venues.

Key Responsibilities:

  • Provide outstanding service: Greet guests with a warm smile, offer assistance, and ensure their needs are met throughout their visit.
  • Work collaboratively: Team up with colleagues to meet guest needs, maintain a clean and safe environment, and achieve sales targets.
  • Record sales accurately: Handle payments, manage cash handling, and maintain accurate records of sales and transactions.
  • Communicate effectively: Keep managers informed of any issues, provide feedback, and participate in training sessions and team meetings.

Requirements:

  • Previous experience: A minimum of 1 year of experience in a hospitality role, with a focus on customer service.
  • Skills and qualifications: Excellent communication skills, basic understanding of safety protocols, and the ability to work in a fast-paced environment.
  • Personal qualities: Positive energy, a team-focused attitude, and a passion for delivering exceptional service.

Benefits:

  • No zero-hours contract: Enjoy a stable work schedule and predictable income.
  • Wagestream: Receive your wages on time, every time.
  • Paid breaks: Take regular breaks to recharge and refocus.
  • Paid Birthdays off: Celebrate your special day with us.
  • Generous discounts: Enjoy discounts on food, drinks, and merchandise.
  • Development opportunities: Grow your skills and career with us.
  • Employee of the Month awards: Recognize and reward outstanding performance.
  • Access to employee assistance program: Support and resources for your well-being.
  • Refer a friend bonus scheme: Share the opportunity with friends and family.

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