Regional Account Manager

2 weeks ago

Birmingham, Birmingham, United Kingdom Florence Full time

About Florence

Florence is a pioneering health and social care staffing company that's revolutionizing the industry with innovative technology. Founded in 2017, we've established ourselves as a leading provider of staffing solutions, working with over 90,000 nurses, carers, and support workers, as well as 100,000 e-learners and more than 2,000 care providers across the UK.

Our mission is to provide exceptional customer service and support to our clients, helping them to achieve their goals and succeed in the ever-changing healthcare landscape. We're a growing team, with offices in London, Glasgow, Birmingham, Paris, and Toronto, and we're committed to creating a positive and inclusive work environment that welcomes people from all backgrounds.

Job Summary

We're seeking an experienced Regional Account Manager to join our operations team. As a key member of our team, you'll be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and development, and driving business results.

Key Responsibilities

  • Develop and execute strategic plans to drive business growth and expansion in your region
  • Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions
  • Identify opportunities for cross-selling and upselling, and develop strategies to capitalize on these opportunities
  • Work closely with our sales and marketing teams to develop and execute marketing campaigns and promotions
  • Monitor and analyze key performance indicators (KPIs) to measure business performance and identify areas for improvement
  • Collaborate with our operations team to ensure seamless delivery of our services to clients
  • Stay up-to-date with industry trends and developments, and provide insights and recommendations to inform our business strategy

Requirements

  • Proven experience in a business development or account management role, preferably in the healthcare or social care sector
  • Strong understanding of the healthcare and social care industry, including trends, challenges, and opportunities
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork
  • Strong analytical and problem-solving skills, with the ability to analyze data and identify opportunities for growth and improvement
  • Ability to work in a fast-paced environment, with a strong focus on meeting deadlines and delivering results

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and inclusive work environment
  • Flexible working arrangements, including remote work options
  • Access to ongoing training and professional development opportunities

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