Regional Program Manager

5 hours ago

Birmingham, Birmingham, United Kingdom Johnson Controls International Full time
Job Summary

We are seeking a highly skilled Regional Program Manager to join our team at Johnson Controls International. As a Regional Program Manager, you will be responsible for the management and delivery of projects, campaigns, and initiatives in line with and to support the regional / regional sales strategy by JCI for our customers.

Key Responsibilities
  • Develop, review, plan, and implement the sales strategy for our customers in collaboration with the Account Manager.
  • Work with the regional sales teams to drive and deliver special projects, campaigns, and initiatives set out by the strategic account manager.
  • Lead, plan, deploy, and direct regional support programs for our customers.
  • Measure, monitor, and oversee all program activities, operational support, and delivery to our customers regionally by working with the regional operational teams and the regional centre of excellence resources.
  • Create and manage regional reporting processes for all operational performance.
  • Ensure contractual and corporate compliance for the account worldwide.
  • Provide leadership to train and direct multi-disciplined technical, sales, operational, and administrative support personnel worldwide in order to ensure standardized deployment of a regional / regional program for our customers worldwide.
  • Coach and mentor JCI regional account and project team members on effective project management practices and techniques.
  • Serve as a customer interface to effectively communicate and ensure customer satisfaction.
  • Work with the regional strategic account manager and customer to obtain additional business and identify and pursue new opportunities for contract revenue growth.
  • Manage/direct proposal efforts for program growth or new opportunities.
  • Lead work teams in a continuous improvement environment with quality tools, behaviors, and practices.
Our Culture

At Johnson Controls, you'll have the opportunity to work on some of the most exciting projects in today's market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking, and above all fun.

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.

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