Concessions Team Lead

4 days ago


Kingston upon Thames, Greater London, United Kingdom Longchamp Full time
Concessions Manager Role

We are seeking a highly skilled and experienced Concessions Manager to lead our team at Longchamp- Fenwick Bentalls in Paris. As a key member of our international team, you will be responsible for driving sales growth, managing personnel, and ensuring exceptional customer experiences.

Key Responsibilities:

Sales Management:

  • Develop and implement sales strategies to achieve business targets
  • Lead a team of sales professionals to deliver exceptional customer service and drive sales growth
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective measures

Personnel Management:

  • Recruit, train, and develop a high-performing team of sales professionals
  • Manage personnel issues, including performance management and conduct
  • Develop and implement training programs to enhance sales skills and knowledge

Administrative Management:

  • Oversee all administrative tasks, including reporting, restocking, and after-sales service
  • Manage cash flow, deliveries, and stock levels to ensure optimal business performance
  • Ensure impeccable after-sales service and resolve customer complaints efficiently

Benefits:

  • Competitive salary and performance-based bonuses
  • Enhanced pension contribution and private health cover
  • Generous holiday allowance and staff discount

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