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Concessions Team Lead

2 months ago

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Job Description

About Longchamp

Longchamp is a leading international luxury goods company with a rich history and a strong commitment to quality and excellence. As a family-owned business, we value our employees and strive to create a positive and supportive work environment.

We are seeking a highly skilled and experienced Concessions Manager to join our team at Longchamp-Fenwick Bentalls. The successful candidate will be responsible for leading our sales and operations team, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Sales Management
    • Develop and implement sales strategies to drive revenue growth and meet sales targets
    • Monitor and analyze sales data to identify trends and areas for improvement
    • Collaborate with the sales team to ensure effective sales techniques and customer engagement
  • Personnel Management/Staff Development
    • Recruit, train, and develop a high-performing sales team
    • Provide coaching and feedback to team members to improve sales performance and customer service
    • Conduct regular performance reviews and provide opportunities for growth and development
  • Administrative Management
    • Oversee the day-to-day operations of the concession, including inventory management and cash handling
    • Ensure accurate and timely reporting of sales data and other key performance indicators
    • Collaborate with the operations team to ensure seamless execution of sales and marketing initiatives
Benefits
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment