Senior Service Designer
1 month ago
About the Role
We are seeking a highly skilled Senior Service Designer to join our team at NHS Blood and Transplant. As a Senior Service Designer, you will play a critical role in shaping the user experience of our services, ensuring that they are intuitive, efficient, and meet the needs of our users.
Key Responsibilities
- Develop and implement service design strategies that align with our organisational goals and user needs.
- Lead the creation and iteration of design artefacts, prototypes, and service maps to align the delivery team.
- Champion the use and value of human-centred design tools and techniques throughout the organisation.
- Design, lead, and facilitate co-design workshops with wide range of stakeholders, including end users, to ensure that their needs are met.
About Us
NHS Blood and Transplant is a unique and special organisation that plays a critical role in the NHS. We help people do something extraordinary - donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart: Caring, Expert, and Quality. We are committed to creating an inclusive workplace and aim to reflect the diverse communities we work with.
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