Client Support Engineer
3 weeks ago
Job Title: Customer Support Engineer
Company: Evertz
Become a vital member of our Customer Support division at Evertz. We are looking for enthusiastic engineers and technicians who have a keen interest in Network architecture and design. No prior experience in the broadcasting sector is necessary, as comprehensive training on Evertz products will be provided.
Key Responsibilities:
- Deliver expert technical assistance and support to clients regarding operational challenges, system configuration, and maintenance tasks.
- Identify and resolve issues by diagnosing the root cause effectively.
- Oversee product commissioning, facilitate training sessions, and ensure seamless communication across departments.
- Advise clients on solutions in a clear, concise, and timely manner.
Required Qualifications:
- Solid understanding of Network design and architecture.
- Experience with Network infrastructure and server configuration.
- Educational background in Networking or Computer Electronics is advantageous.
- Commitment to providing exceptional service and staying abreast of technological advancements.
- Excellent communication and analytical problem-solving abilities.
- Capability to thrive in a dynamic environment and willingness to travel internationally.
Employee Benefits:
- Attractive compensation package.
- Support for work-life balance.
- Opportunities for career advancement and skill development.
- Relaxed work atmosphere with social activities.
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