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Technical Support Engineer, Broadcast Solutions

2 months ago


Reading, Reading, United Kingdom Evertz Full time

Become a vital member of our team at Evertz, where you will engage with innovative technology in the dynamic realm of live sports and entertainment.

Role: Client Support Engineer - DreamCatcher System

Region: UK, Europe, Middle East

Key Responsibilities:

  • Serve as the primary point of contact for client support regarding Evertz' DreamCatcher solution
  • Offer technical guidance to clients on operational challenges, system upgrades, and maintenance tasks
  • Diagnose and troubleshoot client issues, providing feedback for product enhancements
  • Execute product installations at client locations and conduct training sessions

Required Qualifications:

  • Degree in Broadcast Engineering, Electrical Engineering, or a related discipline
  • Background in broadcast operations
  • Willingness to travel internationally, along with excellent communication skills
  • Familiarity with IT networking, server infrastructure, and Linux operating systems

What We Provide:

  • Attractive compensation package
  • Focus on work-life balance and opportunities for career advancement
  • Relaxed and informal work atmosphere