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Client Support Specialist

2 months ago

Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time
Job Overview

We are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner, ensuring a high level of customer satisfaction.
  • Collaborate with internal stakeholders to resolve customer issues and concerns.
  • Maintain accurate records and reports to ensure seamless communication and service delivery.
  • Identify and mitigate potential risks to the company, ensuring the protection of our assets and reputation.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Ability to work autonomously and as part of a team, with a high level of flexibility and adaptability.

About Mobilize Financial Services - UK

Mobilize Financial Services - UK is a leading provider of financial services to the automotive industry. We are committed to delivering exceptional customer service and support, while maintaining a strong focus on innovation and growth.

What We Offer

We are committed to investing in our employees' development and career growth. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in your role and beyond. We also prioritize diversity and inclusion, creating a workplace culture that values and respects individual differences.