Medical Secretary/Patient Pathway Coordinator
2 weeks ago
An exciting opportunity has arisen at East Kent Hospitals University NHS Foundation Trust for a Patient Pathway Administrator/Medical Secretary post within the Acute Child Health Team. This role is for a fixed number of hours per week.
Main Responsibilities- Proactively coordinate patients through their treatment pathway, ensuring a smooth process and compliance with national waiting time standards, diagnostic standards, and internal targets.
- Provide comprehensive administrative and clerical support to consultants and their teams.
- Monitor new patient referrals to Consultant workflow and escalate where necessary.
- Support Operational Managers in achieving utilization targets for outpatient clinics and timely recording of clinical outcomes.
- Act as key point of contact on behalf of the department and the Trust, dealing effectively and courteously with all enquiries from consultant and clinical teams, Operational Managers, GPs, patients, other departments within the Trust, and external providers.
- Organize own work schedule, adapt the schedule as required to meet commitments to others within agreed timescales, and notify line manager promptly if unable to meet commitments.
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected, and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.
RequirementsApplications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
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