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Housing Support Specialist
1 month ago
Job Summary: We are seeking a skilled Support Practitioner to join our team in providing support to individuals with a history of homelessness or rough sleeping. The successful candidate will work with a caseload of clients, facilitating permanent move-on accommodation and preparing them for independent living.
Key Responsibilities:- Manage a caseload of clients using a critical time intervention model, understanding the need for transition, trying out, and transfer of support.
- Conduct new tenant welcomes, inducting into their new properties and identifying immediate support needs.
- Support tenants to achieve permanent move-on accommodation as defined/agreed within their support plans and empower them to reach their aims.
- Maintain up-to-date records on support planning systems and ensure all housing-related requirements are kept up to date.
- Deal promptly with all complaints and protection from abuse disclosures.
- Uphold and develop YMCA Together's Equal Opportunities and Diversity policy of anti-discriminatory practices across all services.
- At least 1 year's experience of working with vulnerable adults and a working knowledge of resettlement, support planning, welfare rights, benefits advice, mental health issues, and safeguarding.
- Hold a full driving license, computer literate, ability to conduct comprehensive risk assessments, and provide effective support planning.
- 33 Days Annual leave including bank holidays per annum
- Paid Medicash support
- Cycle To Work Scheme
- Refer a Friend Scheme
- Company Pension Scheme 4%
- Funded Training Opportunities
