Physical Sales Manager

1 week ago


London, Greater London, United Kingdom Penguin Random House Full time

About the Role:

We are seeking a highly motivated and forward-thinking Physical Sales Manager to join our team at Penguin Random House. As a key member of our sales team, you will be responsible for managing our relationships with physical sales partners globally and supporting the functions of our global distribution partner.

Key Responsibilities:

  1. Coordinate with our distribution partner to present and solicit new releases to the physical account base.
  2. Ensure that all assets required to set up products for pre-order are sourced from our Marketing teams in a timely manner to meet launch dates.
  3. Collaborate with the Global Repertoire teams and Supply Chain teams to manage physical products, orders, and inventory to maximize profitability.
  4. Streamline inventory reporting and identify opportunities for improvement.
  5. Manage sales forecasting for all physical products, identify comp titles, and analyze Luminate/OCC and ship data.
  6. Ensure all sales solicitations are collated and distributed on time.
  7. Analyze the performance of physical titles and maintain reports covering manufactured quantities, pre-sales, shipments, over-the-counter sales, stock-in-trade, and expected returns.
  8. Oversee retail marketing efforts to maximize visibility, sell-through, and profitability, including setting up indie coalition programs.
  9. Support retail artist events, such as in-store appearances and listening parties.
  10. Oversee retail promotions and price-led campaigns, setting up and providing regular result updates and post-mortem analysis.
  11. Monitor priority project Amazon listing integrity, including proper art, description, and buy buttons.
  12. Identify new opportunities for local physical distribution and retail channels.
  13. Support the setup and execution of Direct-to-Consumer (D2C) initiatives and contribute creative product ideas to generate additional revenue.
  14. Analyze D2C performance and maintain appropriate reports.
  15. Monitor physical market insights and maintain weekly reports showing pre-order numbers for key releases and forthcoming competitor releases and pricing.
  16. Ensure that any required price changes advised by the Sales team are set up appropriately and communicated to our distribution partner.

Your Profile:

  1. Experience in supply chain/inventory management within the music industry.
  2. A highly motivated and forward-thinking leader with a proven track record of overseeing Physical Sales teams within the music industry.
  3. Experience working in the music business, ideally directly with physical retail accounts.
  4. Excellent communication and negotiation skills, with the ability to work at a global level and across different hierarchical levels.
  5. A wide repertoire knowledge and a deep understanding of artists' needs.
  6. The ability to adapt to a complex and fast-growing market such as the physical retail landscape.
  7. Experience establishing trustful relationships with clients, as a good partnership translates into good business.
  8. Experience with program or project management.
  9. A proven track record of defining and implementing process improvement initiatives using data and metrics experience.
  10. Advanced knowledge of Excel (Pivot Tables, VLOOKUP's) and proficiency in Microsoft Office Suite.

What We Offer:

  1. 25 days annual leave, plus 3 days between Christmas & New Year and an extra day for your birthday.
  2. Flexible working opportunities.
  3. 6 months full pay for all parents regardless of gender and sexual orientation.
  4. Subsidised gym membership.
  5. Private Health Insurance.
  6. Competitive pension scheme.
  7. Annual gig allowance.
  8. Artist showcases.
  9. Cycle to work scheme.
  10. Season Ticket Loan.
  11. Access to our Employee Assistance Programme.
  12. Subscription to Headspace.
  13. Give As You Earn Scheme.
  14. Excellent development opportunities.
  15. A fun and sociable office environment.


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