Sales Account Manager
3 weeks ago
Team Jobs is seeking a dynamic and enthusiastic Sales Account Manager to support our client. The ideal candidate will possess strong communication skills and a passion for fostering enduring client relationships.
- Full-time - Permanent position
- Standard working hours: Monday to Friday, 8am to 5pm
- Competitive salary of £26,000 annually plus a bonus structure
- Generous annual leave of 25 days plus public holidays
- Pension plan and Death in Service benefits
- Complimentary onsite parking
Key Responsibilities:
- Oversee a designated portfolio of clients, making proactive calls to assess their requirements, offer assistance, and cultivate relationships to ensure repeat business.
- Spot opportunities for upselling and cross-selling based on client purchase patterns and preferences.
- Compile regular reports detailing call activities, customer insights, and sales results for management evaluation.
- Utilize K8 Sales Order to process client orders and keep them informed about delivery status while addressing any issues that may arise.
- Deliver expert advice on the company's offerings, aiding clients in making informed purchasing choices.
- Collaborate with various departments to guarantee a seamless sales experience.
- Resolve any customer inquiries or complaints promptly, ensuring a high standard of customer satisfaction.
- Maintain precise and current records of client interactions within the company's CRM system.
- Proactively reach out to clients regarding reordering supplies, upcoming promotions, or seasonal product needs.
Requirements:
- Demonstrated experience in a sales or customer service role via telephone.
- Proficient in IT systems, with experience in K8 and Phocus software being advantageous.
- Exhibit resilience in overcoming challenges while maintaining a positive outlook.
- Proven ability to efficiently manage personal workload while paying close attention to detail.
INDCP
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