Data Insights Analyst

2 weeks ago


Hove, Brighton and Hove, United Kingdom Legal & General Full time
Senior Data Analyst - Communications

We are seeking a highly skilled Senior Data Analyst to join our Communications team at Legal & General. In this role, you will be responsible for developing and analyzing data to gain insights and effectively monitor, reconcile, and troubleshoot data issues related to our customer communications.

Key Responsibilities:
  • Develop and maintain reports and dashboards to measure the effectiveness of digital communications and print streams
  • Utilize communications data for cost analysis and support business cases to drive strategic decision-making
  • Liaise with suppliers to ensure accurate reporting and data integrity
  • Provide administration services for the Customer Communications Team, including data management and quality control
  • Support the team in troubleshooting data issues and technical incidents, ensuring minimal disruption to business operations
  • Contribute to customer-centric improvements for the customer journey, leveraging data insights to inform business decisions

About Legal & General:

As a leading financial services organization, Legal & General is committed to driving value for our customers and society through meaningful work. Our team is dedicated to delivering exceptional customer experiences and driving business growth through data-driven insights.

Requirements:
  • Proven work experience in data analysis or a related field, with a strong understanding of data visualization tools and techniques
  • Knowledge of Adobe Analytics and Power BI, with experience in data modeling and data warehousing
  • Experience with SQL and relevant database platforms, with a strong understanding of data governance and data quality
  • Ability to translate complex data insights into actionable business recommendations, with excellent communication and stakeholder management skills

We offer a range of benefits, including performance-related bonuses, generous pension contributions, life assurance, private medical insurance, and more. Our redesigned workspaces promote collaboration and wellbeing, and we are committed to creating a welcoming and inclusive culture that values your future and wellbeing.


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