Customer Service Representative

6 days ago


Leeds, Leeds, United Kingdom Outdoor and Cycle Concepts Full time

Unlock Your Potential as a Sales Assistant – Customer Advisor

Are you passionate about delivering exceptional customer experiences and working in a dynamic retail environment? Do you have a keen eye for detail and a passion for the outdoors?

As a Sales Assistant – Customer Advisor with Outdoor and Cycle Concepts, you will play a vital role in providing outstanding customer service and promoting our range of products from world-leading brands. You will work closely with our team to create a premium and inclusive shopping experience, connecting with customers to understand their specific needs and wants.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive and inclusive shopping experience for all customers
  • Model the company values, taking pride in your store and working collectively to create an outstanding customer experience
  • Participate in training opportunities to develop and maintain your product knowledge and skills
  • Maintain an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identify opportunities for add-on sales and promote our products to customers

What We Offer:

  • Competitive hourly rate of £11.44 per hour (£9.27 for under 21's)
  • Bonus of up to £750 per annum (in proportion with hours worked)
  • 40-60% discount across our range of products
  • Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
  • Company pension scheme
  • Access to Perkbox, allowing you to save money all year round

Join Our Team:

As a Sales Assistant – Customer Advisor, you will be part of a dynamic and supportive team that is passionate about delivering exceptional customer experiences. If you have a passion for the outdoors and a keen eye for detail, we encourage you to apply for this exciting opportunity.



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