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Administrative Operations Specialist

3 months ago

Bollington, United Kingdom Adelphi Real World Full time

Overview

Adelphi Real World

Operations Executive (Translations & PRO)

About The Company

Adelphi Real World is a leading global consultancy in the healthcare sector. We specialize in gathering and analyzing real-world data to assist the pharmaceutical industry in comprehending the management and treatment of various diseases. This knowledge provides insights and evidence that support the effective development of new healthcare solutions, where real-world data has become increasingly essential. Our purpose statement encapsulates our mission and unifies our efforts.

"Through collaborations with our pharmaceutical partners, we drive significant advancements in healthcare that enhance the lives of patients, families, and society as a whole."

At Adelphi Real World, we are committed to embodying our VALUES; we are ENTHUSIASTIC and ADAPTABLE, we FOSTER A SUPPORTIVE ENVIRONMENT for our employees to thrive and grow, we cultivate STRONG RELATIONSHIPS both internally and externally, and we aim to be SUBJECT MATTER EXPERTS in our fields. These principles shape our culture and guide our behaviors.

About the Role

We are currently in search of a highly organized and professional administrator/executive to join our operations team at Adelphi Real World. The primary objective of this position is to support the broader organization with fieldwork, supplier management, and translation tasks. You will focus on the translations and patient-reported outcomes (PRO) aspects of the team. While prior experience in these areas is not required, full training will be provided. However, the role demands exceptional organizational skills, confidence in tackling new responsibilities, a quick learning ability, meticulous attention to detail, and the capacity to collaborate effectively within a team to ensure seamless business operations.

Key Responsibilities

Translations & Compliance

You will be responsible for obtaining validated versions of the PRO tools in each relevant language and format, as well as maintaining appropriate documentation for compliance purposes. You will assist in establishing an internal translation tracking system for each study in translation and ensure it is updated as necessary throughout the process. This includes preparing files for translation and addressing any issues within translated links prior to proofreading. You will also liaise with teams regarding proofreader inquiries and review any amendments made by proofreaders. Additionally, troubleshooting within the programming software for errors will be part of your responsibilities.

Patient Reported Outcomes (PRO)

You will collaborate with various teams across the organization to understand licensing requirements and ensure that appropriate registrations are completed. Supporting the head of department, you will ensure that all PRO tools utilized within Adelphi Real World are properly licensed and work with project teams to identify where licenses for Patient Reported Outcomes are necessary. This includes negotiating and finalizing fees for usage and contracts with owners/developers as appropriate. You will also be tasked with obtaining validated versions of the PRO tools in each relevant language and format (e.g., paper and pencil, online, tablet) and managing the collection and filing of relevant compliance documentation.

Qualifications

  • Minimum of 2 years of experience in an office environment.
  • Proficiency in basic PowerPoint, Excel, and Word is essential.
  • A proactive and self-motivated approach to work.
  • Strong problem-solving skills and forward-thinking mindset.
  • Excellent interpersonal skills and ability to work as a team player.
  • Effective organizational and time management abilities.
  • Capability to multitask and manage multiple studies simultaneously.
  • High attention to detail.
  • Strong communication skills, both verbal and written.
  • Alignment with ARW Values.
  • Applicants must be legally authorized to work in the United Kingdom and should not require sponsorship for employment visa status.

Our Commitment:

Omnicom Health Group is dedicated to hiring and nurturing exceptional talent. We recognize that talent is distributed equally, and we are focused on developing diverse teams that can provide the best solutions in all our endeavors. We firmly believe that celebrating our differences makes us stronger together. Join us—we look forward to learning more about you.