Training and Engagement Specialist

6 days ago


Norwich, Norfolk, United Kingdom Victim Support Careers Full time

We are seeking a highly motivated and dedicated individual to join our team as a Training and Engagement Officer. This exciting opportunity is based in our Norfolk office, where you will work 37.5 hours a week.

As a Training and Engagement Officer, you will play a vital role in supporting our mission to provide high-quality services to those who need it most. If you are passionate about making a difference and have a strong commitment to customer service and care, we would love to hear from you.

What We Offer:

  • Flexible Working Options: We offer a range of flexible working arrangements, including hybrid working, to support your work-life balance.
  • Competitive Rewards and Benefits: Our rewards and benefits package includes:
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

Key Responsibilities:

  • Develop and deliver training programs to support our team's skills and knowledge
  • Collaborate with colleagues to design and implement engagement strategies
  • Provide exceptional customer service and support to our clients
  • Contribute to the development of our organization's policies and procedures


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