Customer Engagement Specialist
3 weeks ago
Customer Engagement Specialist - 4 Days a Week
£23,500 - £45,000 per annum OTE
Comprehensive training provided at no cost
Numerous incentives available, including complimentary holidays abroad
**IMMEDIATE STARTS AVAILABLE. 4-DAY-WEEK - every week Friday, Saturday and Sunday off**
No prior sales experience necessary; candidates should possess confidence in telephone communication and an energetic, positive demeanor, along with some background in customer service.
This is an excellent opportunity with a company specializing in direct marketing campaigns within the Eco home improvements and renewable energy sectors. The successful candidate will receive an hourly wage plus generous commission, with an OTE of £23,500 - £45,000, while working 4 days a week.
Known for their commitment to exceptional customer service, this organization promotes from within, providing ample opportunities for advancement into roles such as Team Leader and Senior Floor Leader for those who demonstrate the right attitude.
Your primary responsibilities will include, but are not limited to:
- Conducting outbound calls - all warm leads
- Processing customer applications and converting them into appointments/leads
- Establishing rapport with clients
- Updating the customer relationship management (CRM) system
- Achieving key performance indicators (KPIs)
- WARM CALLING ONLY
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