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Customer Engagement Specialist

3 months ago


Norwich, Norfolk, United Kingdom Jewson Full time
Join Our Team as a Customer Engagement Specialist

Are you enthusiastic about sales and enjoy interacting with customers? Jewson, a prominent distributor in the building materials sector, is seeking a dedicated Customer Engagement Specialist who shares our commitment to exceptional service.

What We Offer:

  • A supportive and enjoyable workplace with numerous opportunities for professional advancement.
  • Competitive remuneration package, including staff discounts and life assurance.
  • Generous leave policy with 34 days off per year, inclusive of public holidays.

Key Responsibilities:

  • Build and nurture strong relationships with both new and existing clients, understanding their requirements and offering proactive solutions to enhance their experience.
  • Reconnect with dormant accounts to re-establish communication and service.
  • Drive sales growth by reaching out to customers to discuss promotions and provide quotes.

Additional Benefits:

  • Retirement Savings Plan (Pension) with contributions matched by the company.
  • Life Assurance coverage from the first day of employment, with options for increased benefits based on pension contributions.
  • Access to WorkPerks, offering discounts at various retailers.
  • Health and wellness support through the Aviva Digicare+ Workplace App.
  • Voluntary benefits including Salary Sacrifice schemes and healthcare options.
  • Employee discounts and a referral program.
  • Upcoming Reward and Recognition initiatives.

Ideal Candidate:

We are looking for individuals with experience in customer-facing roles or sales environments, who possess a flexible and positive attitude.

At Jewson, we take pride in being part of STARK Building Materials UK, committed to delivering high-quality products and outstanding service to our clients.

If you are ready to elevate your career and join a team focused on excellence in service, we encourage you to consider this opportunity.