Community Engagement Officer

7 days ago


Norwich, Norfolk, United Kingdom Norwich City Community Sports Foundation Full time

ROLE OVERVIEW

Job Title: Community Engagement Officer

Salary: Competitive + Benefits

Contract Type: 1 Year Fixed Term

Line Manager: Community Engagement Manager

The purpose of the role is to support the Community Engagement Team in delivering a first-class customer service experience across facilities. The role will work closely with the Community Engagement Manager to ensure the Foundation meets the expectations of its customers and required business outcomes.

Key Responsibilities

  1. To deliver a high-quality customer service experience in line with the Foundation's visions and values.
  2. To act as a role model for all current & future workforce and to always maintain a professional attitude and appearance.
  3. To create and maintain a meaningful connection with staff, participants, customers and supporters.

Foundation Overview

Norwich City Community Sports Foundation provides opportunities in the areas of sport, disability, health, schools, social inclusion, education and employability. We support disadvantaged, disabled and talented children, young people and adults across Norfolk through a range of projects, programmes and initiatives.

Requirements

  1. Ability to follow administrative processes and procedures.
  2. IT skills, including Excel, Word & PowerPoint.
  3. Excellent customer service skills.
  4. Ability to multi-task and manage workload.
  5. Excellent telephone manner.
  6. Attention to detail.

EQUALITY STATEMENT

Norwich City CSF is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity.

APPLICATION

All applications must be submitted through our online application form and must be accompanied by an up-to-date CV and supporting letter detailing why you would be suitable for the role.



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