Neighbourhood Officer

We are seeking a highly skilled Neighbourhood Officer to join our Tenant Services team. The successful candidate will be responsible for ensuring that our estates are managed to a high standard, engaging with the community and leading on community improvement grant projects.

The ideal candidate will have experience of working within housing or a similar customer-focused organisation, with excellent communication, negotiation and interpersonal skills. They will be able to work effectively with all members of the Housing Operations Team to ensure that tenants and other customers receive a high-quality service.

• 
  
• Undertake regular estate inspections to ensure high standards of management and community engagement.
  
• Lead on community improvement grant projects to enhance the quality of life for our tenants.
  
• Support tenants suffering from domestic abuse or those in need of additional tenancy support.
  
• Work effectively with the Housing Operations Team to deliver a high-quality service to tenants and other customers.
  

• 
  
• Generous holiday entitlement
  
• Cycle to work scheme
  
• Private medical insurance
  
• Salary sacrifice car scheme
  
• Shopping discounts
  
• Access to our Employee Assistance Programme
  
• Staff recognition awards
  
• Support for your qualifications
  
• Pension
  
• Access to our mental health first aiders
  

Saffron Housing Association is a leading provider of affordable housing in Norfolk and Suffolk. We are committed to delivering high-quality services to our tenants and to making a positive impact on the communities we serve.

As a Neighbourhood Officer with Saffron Housing Association, you will have the opportunity to make a real difference to the lives of our tenants and to contribute to the success of our organisation.

Join us and be part of a team that is passionate about delivering excellent services and making a positive impact on the community.