Senior Customer Engagement Specialist

1 month ago


Norwich, Norfolk, United Kingdom Harnham Full time

About the Role:

Senior E-CRM Specialist sought by Harnham for D2C Health-tech company.

Key Responsibilities:

  1. Develop and implement a comprehensive eCRM strategy focused on developing the membership lifecycle.
  2. Create and maintain a detailed communications marketing calendar.
  3. Design and execute segmented email campaigns.
  4. Deliver engaging and persuasive content.
  5. Analyse campaign performance metrics.
  6. Conduct A/B testing and optimise channel and content.

Requirements:

  • Previous experience marketing in B2C or subscription-based environment.
  • Proven experience in developing and executing successful email marketing campaigns.
  • Strong analytical skills and proficiency with email marketing platforms.
  • Strong understanding of customer behaviour and engagement.

How to Apply:

Send your CV to Harnham for consideration.



  • Norwich, Norfolk, United Kingdom Leading Business Services Ltd Full time

    Leading Business Services Ltd is seeking a talented Customer Engagement Manager to join our team.The ideal candidate will have experience with Mailchimp and be skilled in managing complex CRMs to drive customer engagement.This role involves working closely with the sales team and senior leadership team to ensure that customer engagement strategies align with...


  • Norwich, Norfolk, United Kingdom Specsavers Full time

    About the Role">">We are seeking a skilled Optical Engagement Specialist to join our team in Norwich Cluster. As a key member of our local engagement team, you will be responsible for building and maintaining strong relationships with local healthcare professionals and promoting our services to the community.">The successful candidate will have excellent...


  • Norwich, Norfolk, United Kingdom Hays Senior Finance Full time

    Corporate Finance Executive OpportunityHays Senior Finance is seeking a highly skilled Cash Flow Management Specialist to join their team. As a Corporate Finance Executive, you will play a key role in supporting the firm's growth strategy by providing expert financial planning and analysis.Job Description:In this challenging yet rewarding role, you will have...


  • Norwich, Norfolk, United Kingdom Quadram Institute Full time

    Job Title: Senior Governance SpecialistAbout the RoleThis is an exciting opportunity to join the Quadram Institute Bioscience as a Senior Governance Specialist, providing strategic oversight and guidance to support the Institute's mission to deliver healthier lives through innovation in gut health, microbiology, and food.We are seeking a senior expert with...


  • Norwich, Norfolk, United Kingdom The Ardonagh Group Full time

    Join Our Team as an Insurance AdvisorThe Ardonagh Group is seeking a skilled Insurance Advisor to join its team in Norwich. As an Insurance Advisor, you will be responsible for delivering exceptional customer experiences and providing expert advice on new insurance products and services.This is a great opportunity to work with a leading company that provides...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Customer Focused MarketingAs a Marketing Executive at Aviva, you will be a key player in delivering high-quality marketing campaigns that meet our customer needs. In this role, you will collaborate with cross-functional teams to define, execute, and evaluate customer-centric marketing strategies. This is a fantastic opportunity to make a tangible impact...


  • Norwich, Norfolk, United Kingdom Gasway Full time

    About GaswayGasway is a leading provider of gas upgrades services, dedicated to delivering exceptional customer experiences in the community.Job SummaryWe are seeking an experienced Customer Service Representative to join our team as an Adult Liaison Officer. The successful candidate will be responsible for visiting tenants in their communities to explain...


  • Norwich, Norfolk, United Kingdom Aspens Services Full time

    Job SummaryAbout Aspens Services Ltd:We are a leading contract catering company specializing in school food. Our unique approach combines our understanding of the education sector with the latest trends in food to create engaging culinary experiences for students and staff.To meet our growth, we seek an experienced Senior Culinary Specialist to join our team...


  • Norwich, Norfolk, United Kingdom Hays Senior Finance Full time

    Company OverviewHays Senior Finance is a leading provider of recruitment solutions for finance professionals. With over 50 years of experience, we have established a strong reputation for delivering exceptional results.Salary and BenefitsWe are offering a competitive salary range of £80,000 - £110,000 per annum, depending on experience, plus benefits...


  • Norwich, Norfolk, United Kingdom Porcelanosa SA Full time

    About the RoleWe are looking for an ambitious and results-driven Sales Consultant to join our team in Norwich. As a key sales professional, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to the company's continued success.Key ResponsibilitiesYou will be the first point of contact for clients,...


  • Norwich, Norfolk, United Kingdom Clarion Housing Group Full time

    Job SummaryWe are seeking an experienced Customer Accounts Specialist to join our Home Ownership team. The successful candidate will oversee the entire income collection and arrears process within a designated area, delivering high-quality customer service and following established policies and procedures.About the RoleMonitor housing debt and guide...


  • Norwich, Norfolk, United Kingdom Clarion Housing Group Full time

    Clarion Housing Group Limited is seeking a highly skilled Customer Service Specialist to join our Home Ownership team on a permanent basis.The successful candidate will oversee the entire income collection and arrears process within a designated area, closely monitoring housing debt and guiding customers through the recovery journey until a resolution is...


  • Norwich, Norfolk, United Kingdom Sainsbury's Full time

    Job OverviewAs a Customer Service Delivery Specialist at Sainsbury's, you will play a vital role in ensuring seamless customer experiences by efficiently processing online orders and delivering exceptional service.


  • Norwich, Norfolk, United Kingdom M&S Full time

    Role OverviewWe are looking for a talented individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will play a vital role in driving sales, commerciality, and service standards within your store.The estimated salary for this role is £27,000-£29,000 per annum, based on industry standards and market research. This...

  • Sales Associate

    4 weeks ago


    Norwich, Norfolk, United Kingdom Frasers Group Full time

    Job OverviewWe are seeking a highly motivated Sales Associate to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Customer Interaction: Greet customers with a warm and sincere welcome, ensuring they...


  • Norwich, Norfolk, United Kingdom Clarion Housing Full time

    Job OverviewWe're seeking a skilled Income Management Representative to join our Home Ownership team on a permanent basis. This role is ideal for individuals who thrive in customer-focused environments and pride themselves on delivering exceptional service.The Customer Accounts Specialists play a vital role in delivering the Group's income management...


  • Norwich, Norfolk, United Kingdom ARC (Norwich) Full time

    About the RoleWe are seeking a highly motivated Senior Recruitment Specialist to join our team at ARC Group in Norwich.


  • Norwich, Norfolk, United Kingdom Norwich Full time

    Savers, a leading health and beauty retailer in the UK, is seeking an ambitious individual to join their team as an Apprentice Customer Experience Specialist. This 13-month apprenticeship program offers a unique opportunity for personal and professional growth, with a focus on developing your skills and knowledge in a fast-paced and dynamic environment.As an...


  • Norwich, Norfolk, United Kingdom Todd Hayes Ltd Full time

    Job SummarySenior Infrastructure Development SpecialistTodd Hayes Ltd, a leading supplier of oil and gas, and renewable energy equipment and solutions, is seeking an experienced Senior Infrastructure Development Specialist to join their well-established team based in Norwich.This is a full-time, permanent opportunity working 40 hours per week, Monday to...


  • Norwich, Norfolk, United Kingdom Hammond & Stratford Full time

    Hammond & Stratford is seeking an experienced Customer Relations Specialist to join our team. The ideal candidate will have strong communication and interpersonal skills, with the ability to build rapport with clients.Key Responsibilities:To establish and maintain relationships with clients through effective communication and negotiationTo arrange and attend...