Facilities Compliance Operations Supervisor

3 weeks ago

AshtonunderLyne, Tameside, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

Job Overview

Facilities Compliance Operations Supervisor

Band 4 - hours per week

Join the Facilities Management team dedicated to ensuring the safe and effective delivery of our services.

The individual in this role will oversee the daily operations and organization of the business administration function, providing essential support for services within the directorate.

The successful candidate must demonstrate a high level of administrative expertise and possess experience in a comparable position, offering management and guidance to the administrative team while ensuring coverage for colleagues as needed.

This role will serve as the primary point of contact for training and compliance across the directorate.

A flexible work approach is essential, along with a commitment to actively support staff through hands-on involvement. The candidate should exhibit a friendly demeanor and a sensitive approach when handling confidential information.

Key Responsibilities

Knowledge and Skills Required

Adhere to Trust Policies and Procedures. Operate independently within established procedures, seeking guidance from the Business & Performance Manager when necessary. Demonstrate problem-solving abilities, make informed decisions, and act autonomously within the service. Maintain effective communication within the team and across divisional teams. Engage in team meetings and contribute to discussions. Communicate clearly and accurately across all channels. Uphold Trust policies regarding confidentiality and data protection. Participate in mandatory training sessions. Exhibit strong written and verbal communication skills, along with a helpful attitude. Display good presentation skills and meticulous attention to detail. Proficient in various software applications, including internal ordering systems, Microsoft Word, Excel, Teams, Access, and PowerPoint.

About the Organization

Tameside and Glossop Integrated Care NHS Foundation Trust serves a diverse community of 250,000 individuals. We offer a wide range of services both within hospital settings and throughout the community for adults and children. Our mission is to enhance health outcomes for our population and influence broader health determinants through collaboration with health and care partners.

Our Core Values:

Safety Care Respect Communication Learning

We are committed to building a workforce that reflects the diversity of the communities we serve. We encourage applications from individuals of all backgrounds, particularly those from underrepresented groups.

Benefits include flexible working arrangements, 27-33 days of annual leave plus bank holidays, sick pay, NHS Pension Scheme, complimentary eye tests and health checks, gym discounts, bicycle loan schemes, salary sacrifice car schemes, and support for various personal challenges.

Job Responsibilities

Staff Management

Lead the business administration team, ensuring they are motivated, well-trained, and equipped to deliver a professional service while being empowered to manage their responsibilities.

Implement a system to ensure all facilities staff receive high-level training, with regular monitoring.

Maintain systems that support staff management, including training, performance data, absence tracking, and financial oversight.

Oversee recruitment processes to meet staffing requirements, addressing delays as necessary.

Conduct appraisals with the business administration team and monitor adherence to established objectives.

Hold regular team meetings and communicate relevant administrative updates to staff within the facilities service.

Manage the daily coordination of the administrative service in line with agreed policies and procedures, ensuring adequate service delivery.

Monitor performance of facilities teams against key performance indicators and report findings as required.

Ensure a high standard of customer service within the department.

Maintain and update the risk register, ensuring it is current.

Investigate complaints, incidents, and service issues, implementing necessary changes.

Maintain the Facilities equipment register and ensure systems are in place for repairs and updates to support capital submissions. Assist facilities management with internal and external communications, ensuring team notice boards are current with relevant information.

Manage and uphold office administrative procedures and standards.

Ensure that all safe systems of work and method statements are available and kept up to date.

Make daily operational decisions in accordance with established policies and procedures, escalating issues to the Facilities Business & Performance Manager as needed.

Ensure completion of departmental administrative documentation, including annual leave monitoring, sickness absence tracking, and audit reports.

Perform any additional duties necessary for effective management and administration of the facilities management team.

General Responsibilities

Support the Facilities Business and Performance Manager in developing, implementing, and reviewing working practices. Analyze and initiate changes to current systems and procedures to enhance service delivery. Investigate various issues and propose solutions. Address complex inquiries. Identify and promote best practices and innovations to improve efficiency and productivity. Ensure all information is kept up to date. Delegate tasks appropriately and ensure timely filing. Investigate problems and find solutions, making day-to-day operational decisions and delegating work as necessary. Plan work schedules, including coordinating contractors and suppliers. Determine work within established parameters, referring to management when necessary. Provide flexible administrative and clerical support as required.

Budget Management

Control costs related to staffing levels and possess experience in budget management. Ensure all orders comply with the Trust's standing financial instructions. Create orders, receive delivery notes/invoices, process orders, and authorize payments in accordance with Trust policies and procedures. Assist management in achieving the annual trust efficiency program targets for the department. Manage all external contracts, including regular meetings with suppliers and ongoing monitoring. Authorize payments, monitor project budgets, and maintain property and equipment repairs while overseeing the department budget.

Quality and Performance Management

Maintain a system for retaining personnel files with all relevant staff information for the directorate. Manage ordering, stock control, and receipt/distribution of supplies, recording centrally to assist with budget reconciliation. Oversee a budget for stationery supplies for the team. Complete risk assessments as identified. Promote and oversee the training matrix for all facilities staff, identifying areas for improvement and developing action plans. Promote and oversee performance activity data for all facilities services, identifying areas for improvement and developing action plans.

Communication

Ensure strong leadership and communication to motivate and maintain team morale.

Maintain effective communication channels within the department to ensure efficient supervision and service delivery, responding to the needs and views of patients, staff, and visitors.

Regularly communicate with internal departments regarding service changes and improvement initiatives.

Collaborate with all departments on tasking and planning activities, fostering close working relationships with areas of need.

Clearly communicate work procedures, motivating staff to achieve objectives.

Attend administrative team and departmental meetings regularly, contributing to effective teamwork through the exchange of views and ideas.

Experience and Qualifications

Essential Experience

Significant experience in an administrative role. Experience in budget monitoring. Strong interpersonal skills with the ability to communicate professionally with staff at all levels, patients, and relatives.

Essential Skills & Knowledge

Proficient IT skills (Word, Teams, Excel, etc.). Ability to effectively handle complex queries and complaints. Excellent report writing and presentation skills. Maintain accurate records confidentially. Strong communication skills. Proficient in data analysis and manipulation. Exceptional organizational skills. Ability to meet targets and deadlines. Capability to work independently.

Desirable Qualifications

Supervisory or management qualification, or substantial experience in a similar role.

  • Nursing Operations Supervisor

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Exemplar Health Care Full time £45,000

    Position:Nursing Operations Supervisor Care facility: Acer Mews Employment type: Full-time, 40 hours per week (Monday to Friday)Compensation: £49,610 per annumWe are seeking a dedicated and experienced Nursing Operations Supervisor to oversee the nursing team at Acer Mews. This role is pivotal in ensuring the delivery of exceptional care to our residents,...

  • Fitness Operations Supervisor

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Village Hotels Full time

    Fitness Operations Supervisor - Village HotelsAs a Fitness Operations Supervisor, you will play a pivotal role in ensuring the seamless operation of our leisure facilities. Collaborating closely with the Leisure Club Manager, your focus will be on maintaining an exceptional environment for our members.Your primary responsibility will be to enhance member...

  • Portering Supervisor

    2 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and experienced Portering Supervisor to join our team at Tameside and Glossop Integrated Care NHS Foundation Trust. As a key member of our facilities department, you will be responsible for coordinating a team of porters and ensuring the smooth operation of our portering services.Main ResponsibilitiesSupervise and...

  • Nurse Operations Supervisor

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Exemplar Health Care Full time

    Descripción del PuestoPosición:Supervisor de Operaciones de EnfermeríaTipo de contrato:Tiempo completo, 40 horas a la semana (de lunes a viernes)Salario:Salario competitivoResponsabilidades: Dirigir las operaciones clínicas Supervisar al personal de enfermería Asegurar una atención al paciente de alta calidadRequisitos: Enfermero/a registrado/a...

  • Operations Supervisor

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Pennine Medical Centre Full time

    Resumen del puesto Buscamos un/a Supervisor/a de Operaciones experimentado/a y dinámico/a para unirse a nuestro equipo y liderar la gestión operativa de la práctica. El/la Supervisor/a de Operaciones será responsable de la gestión integral de la práctica, asegurando la entrega de servicios eficientes y efectivos a los pacientes. El rol implica...

  • Quality Assurance and Compliance Officer

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom The Weetabix Food Company Full time

    Position Overview:The Quality Assurance and Compliance Officer plays a crucial role in overseeing the quality and safety standards within our manufacturing facility. This position is essential for ensuring adherence to the highest industry standards and regulatory requirements.Key Responsibilities:The successful candidate will be tasked with the...

  • Quality Assurance and Compliance Officer

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Weetabix Full time

    Right to Work Requirement: Please ensure you have the legal right to work in the UK, as sponsorship is not available for this position.Agency Statement: We are currently managing this recruitment internally and do not require agency assistance at this time.Interview Process: Interviews will be conducted in person at our designated location.Role Overview:The...

  • Quality Assurance and Compliance Officer

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Weetabix Full time

    Important Note: Only candidates with the legal right to work in the UK will be considered for this position.Agency Notice: This recruitment is being conducted by our internal Talent Acquisition Team, and we do not require agency assistance at this time.Interview Process: Candidates will be interviewed in person at our designated location.Role Overview:The...

  • Quality Assurance and Compliance Officer

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Weetabix Full time

    Right to Work Requirement: Please ensure you have the legal right to work in the UK, as sponsorship is not available for this position.Agency Statement: This recruitment is being conducted through our internal Talent Acquisition Team, and we do not require agency assistance at this time.Interview Process: Interviews will be conducted in person at our...

  • Children's Services Team Supervisor

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Sanctuary Personnel Full time £300

    Sanctuary Personnel, a reputable and award-winning recruitment agency with a TrustPilot score of 4.9/5 and nearly 1000 reviews, is pleased to present a unique locum opportunity for a skilled Social Work Team Supervisor to join a well-established Children's service. Contract Type: Locum, 3-Month Duration Working Hours: Full-time Our streamlined online...

  • Waste Management Supervisor

    2 days ago

    Ashton-under-Lyne, Tameside, United Kingdom Tameside Council Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our supervisor team in waste services. As a Waste Management Supervisor, you will be responsible for ensuring operational staff maintain high standards of customer service and health and safety.You will need to manage operational teams, identify service improvements, and...

  • Waste Management Supervisor

    3 days ago

    Ashton-under-Lyne, Tameside, United Kingdom Tameside Council Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our supervisor team in waste services. As a Waste Management Supervisor, you will be responsible for ensuring operational staff maintain high standards of customer service and health and safety.You will need to manage operational teams, identify service improvements, and...

  • Supply Chain Operations Supervisor

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    Job Overview Supply Chain Operations Supervisor - hours The primary objective of this role is to guarantee the provision of a proficient supply chain management service utilizing advanced technology systems and industry best practices. The individual in this position will offer support and direction to the Supply Chain Assistants while contributing to...

  • SHEQ Coordinator

    1 day ago

    Ashton-under-Lyne, Tameside, United Kingdom Supreme Full time

    About the RoleWe are seeking a highly skilled and motivated SHEQ Coordinator to join our team at Supreme. As a key member of our operations team, you will play a critical role in ensuring the health, safety, and environmental quality of our facilities and operations.Key ResponsibilitiesCollaborate with business stakeholders to develop and implement a...

  • SHEQ Coordinator

    1 day ago

    Ashton-under-Lyne, Tameside, United Kingdom Supreme Full time

    About the RoleWe are seeking a highly skilled and motivated SHEQ Coordinator to join our team at Supreme. As a key member of our operations team, you will play a critical role in ensuring the health, safety, and environmental quality of our facilities and operations.Key ResponsibilitiesCollaborate with business stakeholders to develop and implement a...

  • Facilities Maintenance Specialist

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Pennine Care NHS FT Full time

    Position Overview We are excited to announce a vacancy within our Estates Operations Department for Facilities Maintenance Specialists. This role involves delivering essential maintenance services across various locations within our organization. Key Responsibilities The successful candidate will be responsible for providing a fundamental...

  • Forklift Operator

    4 days ago

    Ashton-under-Lyne, Tameside, United Kingdom Logistics People Full time

    Job Summary:We are seeking a skilled Forklift Operator to join our team at Logistics People. As a Forklift Operator, you will be responsible for safely and efficiently operating a forklift to transport materials and goods throughout the warehouse.Key Responsibilities:Operate a forklift to transport materials and goods throughout the warehouseLoad and unload...

  • Forklift Operator

    4 days ago

    Ashton-under-Lyne, Tameside, United Kingdom Logistics People Full time

    Job Summary:We are seeking a skilled Forklift Operator to join our team at Logistics People. As a Forklift Operator, you will be responsible for safely and efficiently operating a forklift to transport materials and goods throughout the warehouse.Key Responsibilities:Operate a forklift to transport materials and goods throughout the warehouseLoad and unload...

  • Manufacturing Operative

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Reliable Recruit (Services) Ltd. Full time

    Position OverviewReliable Recruit (Services) Ltd. is collaborating with a dynamic organization seeking to onboard dedicated Manufacturing Operatives for their production facility.The responsibilities associated with this role include:Utilizing a range of hand and power toolsMeasuring and cutting materials using sawsOperating various machineryEngaging in...

  • Forklift Operator

    5 days ago

    Ashton-under-Lyne, Tameside, United Kingdom Logistics People Full time

    Job Title: Forklift Truck Driver - Reach & CounterbalanceJob Summary:We are seeking a skilled Forklift Truck Driver to join our team at Logistics People. As a Forklift Truck Driver, you will be responsible for operating a forklift to transport materials and goods throughout the warehouse, loading and unloading trucks and containers safely and efficiently,...