Administrative Support Officer
3 weeks ago
Position Overview
The successful candidate will deliver a thorough administrative and information service throughout the Community & Wellbeing Network, collaborating with other members of the Business Administration Team to ensure an effective and confidential service is maintained.
This role will be associated with the Minerva & Fulwood Park Admin Hub and will require flexibility to meet the demands of the Locality's administrative services. The individual may also be tasked with providing reception and clinical administrative support at various clinics and health centres as directed by their administration supervisor, ensuring a consistent quality of service.
Key Responsibilities
The ideal candidate will possess a solid educational background, including qualifications in English, Mathematics, and Word Processing. Proficiency in computer applications is essential. A primary focus of this role is to deliver a comprehensive reception and administrative service, thus prior experience in administration is crucial to provide a professional service to clinical teams. Strong interpersonal skills and experience in customer service are also vital. The candidate must demonstrate excellent organizational and communication abilities, and will be expected to work both collaboratively within a team and independently.
A standard background check will be necessary.
Selection Process
Candidates will undergo an interview and skills assessment.
About the Organization
Lancashire & South Cumbria NHS Foundation Trust offers a variety of services, including secondary mental health care across the region. Specialized services include inpatient child and adolescent mental health care, perinatal mental health, and forensic services, which encompass both low and medium secure environments. The Trust also provides a range of physical health and well-being services in collaboration with various partners in the Lancashire, Cumbria, and Sefton areas.
The Trust promotes flexible working arrangements, believing that a healthy work/life balance enhances the well-being of NHS employees. We are open to considering various working patterns, such as term-time, part-time, compressed hours, flexible hours, and career breaks. Applicants are encouraged to clearly state their preferences on their application forms and discuss these options during the interview process.
Job Responsibilities
For additional details regarding the role, please refer to the attached recruitment pack, which includes a comprehensive job description and person specification, or visit our official website.
Person Specification
Education/Qualifications
Essential
- Administrative qualification at NVQ Level 2/RSA 2 or equivalent experience
- GCSE English Language A-C
- ECDL or equivalent experience
Knowledge
Essential
- Experience with databases
- Proficiency in Microsoft Office applications
Experience
Essential
- Experience working in an office environment
- Experience interacting with the public
Skills
Essential
- Strong grammar and numeracy skills
- Experience in data entry and retrieval
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