Administrative Sales Coordinator
1 week ago
Job Summary:
We are seeking an experienced Sales Support Specialist to join our team at SelectStaff Recruitment. As a Sales Support Specialist, you will provide administrative support to our Sales Team, ensuring seamless communication and efficient operations.
Key Responsibilities:
- Manage incoming calls and triage to the Sales Team, as required.
- Contact intermediaries by phone for selected renewals.
- Support and manage renewal follow-up activity, including outstanding decisions.
- Manage general queries and supplier questionnaires.
- Responsible for post-onboarding, mid-term, and post-renewal intermediary calls, capture, and record client satisfaction.
- Support the Sales Team with recording and reporting of sales activity.
- Liaise with other functions within the business to ensure effective communication, timely resolution, and best customer experience.
- Support sales meeting preparation and minutes along with other administration support where required.
- Support sales projects and actively contribute to the continuous improvement of the sales process and function.
Requirements:
- Administration experience in the private medical insurance market or financial services sector will be beneficial.
- Sales experience preferred.
- Excellent organization and communication skills.
- Clear and professional telephone manner.
- Able to build rapport and successful relationships.
- Customer-centric.
- Work well as part of a team.
- Self-motivated and results-driven.
What We Offer:
- Company pension scheme (auto-enrolled)
- Voluntary dental after completion of probationary period
- PMI after 6 months
- Performance-related bonus scheme (subject to bonus scheme rules)
- 23 days holiday per year
- Monday to Friday 9:00am - 5:00pm
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