Administrative Coordinator

2 days ago

Watford, Hertfordshire, United Kingdom Medtronic Full time

About the Role

We are seeking an experienced Administrative Coordinator to join our team at Medtronic. As an Administrative Coordinator, you will play a critical role in ensuring the efficient operation of our administrative functions, including stock management, data cleaning, and customer communication.

Key Responsibilities

  • Carry out regular stock checks and ensure timely replenishment ordering to maintain optimal inventory levels.
  • Perform database cleaning and maintenance tasks to ensure data accuracy and integrity.
  • Send scheduled written communications to new and existing customers in line with defined engagement plans.
  • Maintain accurate and up-to-date customer accounts, capturing minor changes and updates.
  • Respond to internal queries and handle inbound overflow calls routed from Product Support during peak demand times.
  • Handle returning products and book collections in a timely and efficient manner.

Requirements

  • Proven strong administrative and self-organisation skills, with a focus on attention to detail and persistence.
  • Excellent verbal and written communication skills, with the ability to adapt to different communication styles.
  • A demonstrable record of high performance in compliance with defined financial, administrative, and contact handling procedures.
  • Flexible attitude, comfortable switching between administrative tasks and handling overflow calls.
  • Competent in using a variety of IT systems and programs, including MS Office, SAP, and CRM.

Preferred Qualifications

  • Good understanding of GDPR and data regulations.
  • Prior experience of accounts or funding management in a medical devices or high-tech business.
  • Some degree of knowledge of diabetes and/or other medical devices.

About Medtronic

At Medtronic, we are committed to cultivating a diverse and inclusive workforce that reflects our patients and partners. We believe that this is the only way to drive healthcare forward. We offer a competitive salary and benefits package, including flexible working environment, annual incentive plan, pension scheme, and training possibilities.

Our Commitment

We are committed to inclusion, diversity, and equity, and we believe that equity starts beyond our workplace. We must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

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