Administrative Coordinator for Haematology Department

2 months ago


Watford, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

About the Role

We are seeking an experienced and committed Administrative Coordinator to join our Haematology Department at West Hertfordshire Teaching Hospitals NHS Trust. As a key member of our team, you will provide an efficient and comprehensive administrative service to our Consultants, Junior Doctors, Clinical Nurse Specialists, and multi-disciplinary teams.

Key Responsibilities

  • To deal with telephone enquiries from GPs, patients, and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion.
  • To communicate highly sensitive information to patients and consultants.
  • To ensure and maintain the efficient and effective administration for Haematology appointments and general clinic cancellations and amendments.
  • To work alongside the bookings administrator to manage and schedule Haematology appointments, including 2WW bookings.
  • To co-ordinate the department's Governance meetings, including minute-taking.

Requirements

  • GCSE education or equivalent, with good passes in Maths and English.
  • Computer literate and proficient in MS Office and databases.
  • Good understanding of the administrative functioning of an office environment.
  • Previous experience of working in a health service background, with customer care experience and the ability to work in a challenging and busy environment.

About Us

West Hertfordshire Teaching Hospitals NHS Trust is a leading healthcare provider in the region, committed to delivering excellent patient care and improving clinical outcomes. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.



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