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Customer Service Representative

2 months ago


Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

Job Summary

World Duty Free - WDF is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Customer Service: Provide world-class customer service to every customer, ensuring a positive and memorable experience.
  • Sales: Maximise sales opportunities by using excellent sales skills and knowledge of products and promotions.
  • Teamwork: Work collaboratively with colleagues to achieve operational standards and drive sales growth.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment.

Requirements

  • Team Player: Passion for working in a team environment.
  • Flexibility: Ability to adapt to changing priorities and deadlines.
  • Communication: Excellent communication and interpersonal skills.
  • Self-Motivation: Self-motivated and enthusiastic with a strong work ethic.

What We Offer

  • Induction and Training: Comprehensive induction and training program to ensure a smooth transition into the role.
  • Benefits: Competitive salary, company bonus scheme, employee assistance program, discounts on products, travel discounts, and free parking.

About Us

World Duty Free - WDF is a leading retailer of luxury products, committed to delivering exceptional customer service and driving sales growth. We are passionate about our people and strive to create a positive and inclusive work environment.