Customer Service Representative

3 weeks ago


Ellesmere Port, Cheshire, United Kingdom DCK Group Full time

Position Title - Sales Associate - Flexible Hours

DCK Group is a prominent name in the fashion jewellery sector, collaborating with various renowned retailers and high street fashion brands.

As a Sales Associate, you will engage directly with customers and utilize your merchandising skills within our retail locations. In return, we offer:

* Competitive hourly wage of £11.44

* Complimentary jewellery valued between £25-£55 monthly

* Flexible scheduling – work hours that fit your lifestyle

* No weekend shifts required

Your primary location will be within the designated area, but you may need to assist at various locations as needed. We seek individuals who can start promptly.

If you desire a role that accommodates your personal commitments, consider joining our team. You have the flexibility to begin and conclude your shifts at times that suit you, provided you fulfill your required hours during operational times.

You will collaborate with a Team Leader who will offer guidance and continuous support. Familiarity with technology is advantageous, as we employ several applications to streamline your work experience.

Key Responsibilities:

Your focus should be on customer satisfaction, maintaining a friendly, courteous, and professional demeanor.

Your in-store tasks will include:

Arranging merchandise according to visual merchandising standardsUnpacking and displaying new inventoryUpholding cleanliness and organizationCoordinating promotional setupsBuilding strong relationships with management teams to enhance sales opportunities.

Important Notes:

During the peak season, holiday requests may be restricted. You will have designated time off for major holidays, but additional leave may require prior approval. Please inform us of any pre-existing holiday plans.

Qualifications:

Experience in a customer-facing role is essential, particularly within fashion.Background in sales or retail is preferred.Access to a smartphone with either Android 8.1 or later, or Apple iOS 13.4 or later is required.

To express your interest, please submit an updated CV.



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