Customer Service Representative

2 months ago


Ellesmere Port, Cheshire, United Kingdom Clarks Full time

About the Role

As a Sales Team Member at Clarks, you will be the face of our brand, welcoming customers into our stores and providing exceptional customer service. You will be responsible for building rapport with customers, asking questions to understand their needs, and providing recommendations to meet their expectations.

Key Responsibilities

  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Build relationships with customers, understanding their needs and preferences
  • Make recommendations to customers, suggesting products that meet their needs and preferences
  • Process sales transactions accurately and efficiently
  • Maintain a clean and organized store environment, adhering to company standards

About You

We are looking for a motivated and enthusiastic individual who is passionate about footwear and fashion. You should have excellent communication skills, be able to work well in a team, and have a flexible approach to working hours. Experience in a similar role would be an advantage, but not essential.

About Clarks

Clarks is a leading global footwear brand, known for our high-quality products and exceptional customer service. We are committed to providing a positive and inclusive work environment, where our employees can grow and develop their careers. As a Sales Team Member, you will be part of a dynamic team that is passionate about delivering exceptional customer service and driving sales growth.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and supportive work environment
  • A generous holiday allowance and pension scheme


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