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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets, promoting products and services to customers.
- Maintain a high level of store standards, ensuring a clean and safe environment for customers and colleagues.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
- Basic math skills, with the ability to handle cash and process transactions accurately.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Ability to lift and move stock, as required.
- A competitive hourly rate, with opportunities for career progression and development.
- A comprehensive training program, including on-the-job training and ongoing support.
- A fun and supportive work environment, with opportunities to work with a diverse team.
- A range of benefits, including discounts on Tesco products and services, and access to employee assistance programs.
We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.