Resident Services Associate

7 days ago


Nottingham, Nottingham, United Kingdom PMR Full time

Job Summary:

We are seeking a dedicated and customer-focused Resident Services Associate to join our team at PMR in Nottingham. This role is perfect for someone with experience in property management, hospitality, or a similar field, who is passionate about delivering excellent service and ensuring a positive living environment for residents.

Key Responsibilities:

  • Customer Service: Provide a welcoming and efficient front-line service, including meet & greet, reception, parcel handling, and tenancy management.
  • Community Engagement: Support resident engagement activities to foster a strong community spirit.
  • Facility Management: Manage amenity spaces, oversee unit maintenance, and handle inspections and viewings.
  • Collaboration: Work closely with other team members to ensure smooth and effective service delivery.

Requirements:

  • Experience in property management, hospitality, or customer service roles.
  • Strong interpersonal and communication skills.
  • Ability to manage multiple responsibilities efficiently.


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